We can offer exclusive timeslots. Depending on the size of the group there may be an additional charge.
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Corporate Events
Can we have exclusive timeslots for our group?
Can I reserve tickets while I decide if this is the right event for my group?
Yes, we can hold tickets provisionally for one week.
When should we arrive for our group booking?
We advise groups to arrive at least 30 mins before the first timeslot. This will give your group plenty of time to get checked-in and store belongings in the lockers (these are free to use). If you have booked a package which includes drinks upon arrival we recommend 1 hour before the first time-slot to enjoy our themed bar.
How long is the experience?
The experience is 1 hour 50 minutes including a 20 minute interval.
Can I go outside in the interval?
The interval bar forms part of the experience so you will not be able to leave during the interval.
Do we need to pre-order our food?
Yes. Our small kitchen is run by an external caterer and therefore to guarantee you availability and a smooth efficient service we ask for groups to pre-order their meals in advance. Food pre-orders are required at least two weeks prior to the event date or within 24 hours if a booking is made within two weeks of the event date. Pre-booked food relates to a specific group booking and cannot be transferred to a different/future booking.
Can our group eat before we go through the experience?
It is only possible to serve food to groups after they have been through the experience. Due to the size of our kitchen our food service is staggered for group bookings. Food will be served to each of the groups exiting the experience.
Do you have private hospitality spaces?
We don't have private rooms for hospitality. Your group will have reserved tables to themselves in the main bar.
Is service charge included in my package booking?
A standard 10% service charge is included on the silver, gold, and platinum packages.
What is your cancellation policy?
See here for terms and conditions.
What are the minimum / maximum numbers for group packages?
Packages are available for group sizes of 12 - 150.
How long will I be at the venue if I have booked a package?
Between 30 minutes to 1 hour for arrival/check-in/pre experience drinks.
1 hour 50 minutes for the experience itself. Add on an additional 10 minutes for each timeslot you have booked. Between 1 hour 30 mins to 2 hours for dinner and drinks afterwards.
Will our group be served our meal at the same time?
Our food service is staggered for group bookings. Food will be served to each of the groups exiting the experience.
What is your cancellation and refund policy?
Please refer to our booking T&C's for the most recent information regarding our cancellation policy
Is the experience scary?
The War of The Worlds is not a 'jump-scare' attraction, but the actors may make physical contact with guests as part of the experience. If you would prefer to avoid any contact, please let our team know when you arrive.
Throughout the experience, all guests are expected to behave appropriately and safely. This includes refraining from abusive language, disruptive behaviour or touching any actors/other guests. We’re all here to have fun, right?!
We are running late, can we put our time back?
If you arrive outside of your booked entrance slot, you are not guaranteed entry. Whilst we will do our best to accommodate latecomers who arrive after their timed entrance slot, please note this may not always be possible. Please do make yourself known to a member of staff upon arrival and they will do their best to assist you.
Is there a dress code?
We want you to feel comfortable so you are welcome to dress up or dress down, whatever you prefer - though we do recommended comfortable shoes for going round the experience in.
Is the venue accessible?
Our venue is unfortunately not wheelchair accessible. You can find more information in our Access Guide.
Do you accept cash?
We are a cashless venue, so only accept payment by card.
What day's do you open?
We are open Wednesdays to Sundays.
If you are interested in a group booking Monday or Tuesday please get in touch on [email protected] and we can advise on rates.
What food is included in the packages?
A main meal is included in these packages.
