FAQs

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Event info

How many people are in each performance?

Each performance is limited to 8-12 people.

Is there somewhere to store personal belongings?

We provide complimentary lockers to store any bags or loose articles and you will be given instructions on how to use them upon arrival. Please note, we will not be held responsible for any lost or stolen items.

What forms of payment do you accept?

We’re a completely cashless venue so you’ll need a payment card or contactless payment device to pay for food, drink and merchandise. We accept all major credit and debit cards types, including American Express.

Do you serve food and drink at the venue?

Yes, we have two bars. The Spirit of Man Bar & Restaurant has a full range of cocktails, beers, wines, spirits, pizzas, burgers, salads, snacks & more. The Red Weed bar in the interval offers a selection of drinks & snacks including ice creams subject to availability and our signature Red Weed Cocktail.

Do I need to reserve a table in the bar & restaurant?

No, table reservations are not required.

What are the sizes of VR equipment?

The VR headsets are designed to be universal and adjust for different head sizes.

Do I need to bring my glasses?

If you normally wear glasses we recommend you wear them for this experience or use contact lenses. The Virtual Reality headsets are fully adjustable to accommodate glasses. Simply turn the wheel on the back to the left to loosen the headset fully so you can fit it over your glasses more easily, then turn the wheel to the right to tighten again.

Will the VR headsets fit over my glasses?

Yes, our VR headsets are fully adjustable to accommodate glasses. Simply turn the wheel on the back to the left to loosen the headset fully so you can fit it over your glasses more easily, then turn the wheel to the right to tighten again.

Can I take my own photos?

Photos are permitted in the main bar and interval bar but there is no photography, videography or recording once inside the experience. Professional photos will be taken during the experience and you will have the opportunity to purchase these before leaving.

Do you sell merchandise?

Yes, we have a full range of themed merchandise available to purchase at the venue.

Is there a place for family/ friends to wait?

Your family/friends are welcome to wait in The Spirit of Man bar whilst you’re inside the experience but remember, the experience lasts for 2 hours and it’s much more fun for all involved if you are able to join them.

I have pre-ordered a meal, when will I eat it?

If you have pre-ordered a meal with us, it is entirely up to you whether you eat before or after your experience. If you wish to eat before the experience we recommend arriving 90mins before your start time

LONDON'S #1 IMMERSIVE NIGHT OUT* Top Rated 5/5 and #12 of ALL London Nightlife and the only immersive event in the top 20 on Tripadvisor.
8 AWARDS WON! THEA award-winning experience from Layered Reality™ who've won 8 awards so far!
TOP 10% IN THE WORLD Ranked in the top 10% of ALL attractions globally. 98% of guests recommend this.*

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